Privacy Policy

Introduction

At The Wayen Beauty & Glamour (thewayenbeauty.com), we are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) — EU Regulation 2016/679.

Data Controller

The data controller responsible for your personal information is:
The Wayen Beauty & Glamour
Email: contact@thewayenbeauty.com

What Data We Collect

We collect the following personal information when you place an order or interact with our store:

Full name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely — we do not store card details)
Browsing data and cookies (see Cookie section below)

How We Use Your Data

Your personal data is used for the following purposes:

To process and fulfil your orders
To send order confirmations and shipping updates
To respond to customer service enquiries
To send promotional emails (only if you have given explicit consent)
To comply with legal obligations

Legal Basis for Processing (GDPR)

We process your data based on the following legal grounds:

Contract performance: to fulfil your order
Legal obligation: to comply with applicable laws
Consent: for marketing communications
Legitimate interest: to improve our services and prevent fraud

Data Sharing

We do not sell or rent your personal data. We share your information only with trusted third parties necessary to fulfil your order, including:

Shipping carriers and logistics partners
Payment processors (e.g., Shopify Payments, PayPal)
Dropship suppliers who fulfil your order

All third parties are contractually obligated to handle your data securely and in compliance with GDPR.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described above, or as required by law. Order data is typically retained for 5 years for accounting and legal purposes.

Your Rights (GDPR)

If you are based in the EU/EEA, you have the following rights regarding your personal data:

Right of access: request a copy of your data
Right to rectification: correct inaccurate data
Right to erasure: request deletion of your data
Right to restriction: limit how we use your data
Right to portability: receive your data in a portable format
Right to object: object to processing based on legitimate interest
Right to withdraw consent: at any time, for marketing communications

To exercise any of these rights, contact us at contact@thewayenbeauty.com. We will respond within 30 days.

You also have the right to lodge a complaint with your national data protection authority.

Cookies

Our website uses cookies to improve your browsing experience, analyse traffic, and personalise content. By continuing to use our site, you consent to our use of cookies. You can manage or disable cookies in your browser settings at any time.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.